TERMS & CONDITIONS

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Welcome to our web site (“www.rominakaramanea.com”).

These General Terms and Conditions of use dictate the access to and use of www.rominakaramanea.com. The access to and use of this web site as well as the purchase of products on www.rominakaramanea.com are based on the condition that these General Terms and Conditions of Use have been read, understood and accepted by you.

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The webpage www.rominakaramanea.com (hereinafter the “website”) includes an electronic shop, which is the online presence of the company under the business name “ROMINA KARAMANEA S.A. ” (Tax Reg. No 159455601000, Tax Office F.A.E ATHINON).

The company's e-commerce office is located at 49 Persefonis str., Kerameikos, 11854, Athens, Greece.

Please read carefully through these Terms, prior to using this website or engaging to a transaction.

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TERMS AND CONDITIONS OF USE 

“ROMINA KARAMANEA S.A.” brand’s main concern is to create a happy clientele providing an intimate customer service to the users/ members (hereinafter “customers”) of the website on a daily basis. Through our e-shop we aim at creating a lasting interactive relationship between us and our customers. Additionally, this e-shop is accessible to all internet users who wish not only to receive direct information on the company's products but also to complete a purchase through the e-shop, by means of distance online order, provided that the company has the necessary stock.

“ROMINA KARAMANEA S.A.” focuses on a direct and pleasing customer service, operating constantly in a responsible manner in a scale of a small operating team and contributors willing to serve customers 24/7 on the customers’ best interest, building a relationship based on trust and mutual understanding.

The present terms fully comply with the current European and Greek legislation; users are requested to acknowledge the company’s right to modify any provisions of the present terms to the extent that such modification would neither affect legally binding obligations of either party nor affect any accomplished situations. The customer is responsible to check periodically the present terms and conditions and he/she is exclusively responsible in reference to the use of the website. The use of the website www.rominakaramanea.com, the subscription and the transaction (submission of order) implies the acceptance of the present terms and the outcome of a sale agreement with the present terms.
We maintain the obligation to keep our customers always informed and secured. In case you have any question regarding the present terms please contact us on the tel. +30 2114191985 or send us an email at the electronic address info@rominakaramanea.com.

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«ROMINA KARAMANEA S.A.» retains the right to suspend either temporarily or permanently our services, following the completion of any pending obligations to customers, in the brands discretion. Notice to such unlikely event will be given. The access and use of www.rominakaramanea.com including downloading product information, display of pages, communication with us, making purchases are performed by you the user for personal purpose, which should not be linked to any form of trade, or business activity. You will be held liable for your use of www.rominakaramanea.com and its content. We the provider will not be held liable for any illegal use of the website and its content by users. 

 

INTELLECTUAL PROPERTY RIGHTS

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The entire content of the website including images, pictures, drawings, texts, logos, and symbols is the intellectual property of ROMINA KARAMANEA S.A. and it is protected by the relevant provisions of Greek and European Law.

TERMS & CONDITIONS OF SALE

PRODUCT TO BE SOLD

«ROMINA KARAMANEA S.A.» aims at presenting the brand’s products throughout this website in the most accurate manner. In the event of failing to do so, we reserve the right to correct mistakes or inaccuracies updating the relevant content of the site, proactively without any prior notification. Considering the nature of the products, the visual aspect, colours, fabrics etc, depicted on the website, may differ sometimes despite our efforts for total accordance to reality. Therefore in case the product you select and receive, does not meet your expectations, you can return it for the terms of withdrawal and return described on the relevant clause on our website.

 

ORDER OF PRODUCTS

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Placing an order through our e-shop initiates a distant sale agreement, governed by the legal framework of Law 2251/1994 regarding Consumer’s Protection, as applied. Being a legally capable person, according to the respective Greek Civil Code, meaning you are not less than 18 years of old and placed under guardianship. « ROMINA KARAMANEA S.A.» retains the right to claim the value of the sale agreement or any damages incurred by the sale agreement from supervisors or guardians of legally incapacitated persons.

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FORMING A SALE AGREEMENT WITH US

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1. Once you have selected the item(s) you desire, being on the item’s page, please select size (when applicable) then please click the Add to Bag button in the right hand side.

2. Once you have added all the products you desire to have, then please click on either the pink View Cart button on the right hand side pop up window, or you can choose to click on the shopping bag icon on the top right hand side corner when you are ready and then please tap on the same pink View Cart button to view your priced product selection(s).

3. Once on the shopping bag (cart) page, if you have any Promo Code do click on the pink promo code button on the left hand side, if not please proceed by clicking on the Checkout button on the top right hand side corner.

4. You are now requested to fill in your shipping details.

5. Once you do so, please select the appropriate to your delivery destination, Delivery Method.

6. Having done so, you are then kindly requested to select the desired payment method, you have the following options:

   • By charging your Credit/Debit Card (You will need to fill in your card details)

   • By PayPal, assuming you have a PayPal account.

   •  If you are in Greece you can pay by cash on Delivery, please note there will a 2 euro charge for this service.

7. Once you select payment method and follow the necessary steps, please click on    

Continue and then as long as you have read our Terms & Conditions, please tick the appropriate box. You will also have the option of adding yourself to our mail list.

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You are now ready to place the order.

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Having done so please expect an e-mail from us, confirming receipt of your order, and the processing of it. 

Please note that any stage of the process you have the option of emptying your shopping bag, simply by clicking on the Remove button, on the left hand side next to the item’s photo(s). Our order process also allows you to check and amend any errors before submitting your order to us.  Accepting an order does not legally imply the completion of the sale agreement but the initiation of an information exchange and we reserve the right to inform you that your order cannot be processed. The order and sale agreement is completed as soon as the ordered product is delivered to you.  All products are subject to stock availability, we will be doing our best to have the relevant information up to date, in the event of a lapse in the information of stock availability of the item(s) actually ordered by you, we reserve the right to recommend similar items to the ones initially selected, and if you do not consent to such an option, then we are bound to refund in full, the amount that you might have paid.  

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DELIVERY

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Your order will be fulfilled by the estimated delivery lead time set out on the dispatch confirmation. We are unable to foresee or predict any event outside our control, which may delay delivery. We will inform you in this case for a revised delivery date. Products will be your responsibility when the parcel reaches the indicated by yourself, destination. You will the sole owner of the selected products once we receive the full payment of it including applicable delivery costs.

International Delivery

In case you order products from our e-shop, for delivery to one of the international destinations, outside the EU, your order may be subject to import duties and taxes applied when delivery reaches that specific destination. Please note that we cannot be held responsible or capable of having control over such additional costs. Before placing an order, it will be recommended to contact your local customs office for a relevant enquiry. You are expected to comply with all applicable laws and legislation of the destination country.

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OUR RESPONSIBILITY

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In case we fail to comply or breach any of the above terms & conditions, we are liable for any incurred loss or damage you may suffer. On the contrary we are not responsible for any unpredictable loss or damage that might occur. Whenever the breach of the sale contract between you and us, liability will be allocated to either of the two parties, us the provider of the website and you the end customer, accordingly.